You work for Global institute inc. , which produces softwares. You are responsible for Quality Management System.
Study the following graph which shows the effort taken by your company and IBI Inc , your main competitor. In the graph ,the Quality Management is pided into five parts.
Use the information in the graph to write a short report about 100 120 wards suggesting ways of improving the quality management of your company. Write on your Answer Sheet.
How to improve Quality Management System with limited capitals? That is the key to success. After careful study of IBI Inc 'our main competitor ,we find that they spend some money in Customer Service and Vender inspections which are vital to Quality Management. As we know, softwares are developed quickly. Customers and venders know clearly what they need. Therefore, we should develop programmes based on information through Customer Service and Vender inspections. Another fact with our attention is that although IBI Inc.‟s Plant productivity is not high, they can sell out their new, high-quality softwares quickly as they have a very good Quality Control System. Therefore, we should adjust the capitals.
Reassessmentof job satisfaction: Sue PearsonPR Dept.
This report sets out to use Workset colours to assess the accuracy of myjob description as PR officer and to suggest a number of changes.
It is clear that there is a difference between the way the company viewsthe job and the reality as I perceive it. Firstly, a number of areas whichdemand a significant proportion of my time are not mentioned in the officialjob brief. The segment on the pie chart which provides most cause for concernis the pink sector; this relates to my attendance at a number of meetings whichI can contribute little. Another significant area is the grey segment; thisrefers to the unscheduled time I spend sorting out computer problems. I feelthese activities are hampering my core work. As can be seen from the piecharts, the time I spend actively working to meet the goals agreed with my linemanager is less than envisaged.
The above discrepancies clearly indicate that my current job brief isinaccurate.
I would recommend that my official job brief should be updated using theWorkset colours. It would also be valuable to consider the proportion ofnon-core colours in the pie chart and to investigate whether work in theseareas could be carried out by someone else more suited to these tasks.